FREQUENT QUESTIONS

The shipping price depends on where the delivery is and the weight of your order. You can simulate it when entering your address in the shopping cart.

In Santiago between 2-3 business days and regions between 2-10 business days.

You can review the Return Policyย 

Yes! Shipments to all regions of Chile, except Rapa Nui.

Yes of course! Send me an email to tienda@simpleyvivo.com to manage your order in a personalized way and thus send the shipping rates according to the country where you need delivery.

The products of the store are sent directly to the address you indicate, however, if you are soon attending a Simple y Vivo workshop, your order can be delivered on the day of the workshop. In that case you can choose the "Free withdrawal in the next Simple and Live class" option.

No, at the moment Simple y Vivo works exclusively as an online store.

Your payment is made through WebPay, the safest, most comfortable and easiest way to make online payments with a credit and debit card in Chile.

You will automatically receive a tracking code in your email with which you will be able to know the status from when your order leaves the warehouse until it arrives at your doorstep.

You can send an email to tienda@simpleyvivo.com, however it will not happen!

Of course! When you enter your data in the payment form, you must select the shipping address option other than the billing address, and there you can enter the address you want it to be shipped to. If not, the address you enter by default will be the one indicated for dispatch.

The packaging is 100% plastic-free, based on cardboard and paper packaging tape, all safe and resistant. You can then recycle it or shred it for compost.

Everything you can find in the store is free of products of animal origin ๐Ÿ„๐Ÿ“๐ŸŒฑ๐Ÿ’• .

You can find all Simple y Vivo cooking classes in the Classes section , with their dates and locations.

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